A proactive approach

With our Managed IT Services we will keep your systems operational so that you can focus on growing your business, managing costs and doing what you do well. We provide your business with our highest level of support consisting of a flat fee annual support agreement. The plan includes maintenance and Network Monitoring of your existing IT infrastructure and optionally a set number of project hours per month for improvements to the IT infrastructure.  Also available to you is our Virtual CIO service.

Why is Outsourced IT More Cost Effective?

With a long-term, flat-fee structure we are no longer concerned about time because we are motivated to make your environment as stable as possible over the long-term. Second, it offers a very predictable cost structure for you, so no big surprises.  Finally, there is a built-in IT strategy element which ensures you are getting the most out of your IT dollars.  We will work hard to make your environment as stable as possible, initially it will be more work for us but over the long term it is a benefit for both our company and yours.

In today's economic climate, companies are focusing on the inefficiency of their small in-house IT departments, which are usually under-utilized and poorly managed. We have the expertise and cutting edge tools to manage your IT department professionally and at a lower cost so that you can focus on your business. With Outsourced IT, you get better support, lower IT costs, improved reliability, and more productivity from your employees.

Server Monitoring Includes:                                                                                                                                                                                                                                 This total care package features a 24/7 monitoring, analysis and escalation service based on alerts and early warning data.

• Alerts Monitoring
• Backup Management
• Patch Management
• Patch Management
• Asset-Tracking - hardware and software

Call to learn exactly how much Outsourced IT would make your business more efficient, and which managed services options would be appropriate for you.

Desktop Managment Includes:
This preventive maintenance service for desktops proactively and regimentally maintains the most troublesome areas of desktop management. Virus problems, spyware issues and patching are handled as an unobtrusive, background service. This include:

• Anti-Virus Management
• Spyware Management
• Temporary File/Internet Debris Removal
• Patch Management
• Asset-Tracking - hardware and software

Other Optional Services:

• Quarterly IT Strategy review meetings with your Virtual CIO
• Annual IT Disaster Recovery Plan updates
• Annual IT budgeting and project planning assistance
• Process Improvement

When a problem does occur, we are always there to help, our technology lets us remotely shadow your employee’s issues on their request so that we can quickly see, identify and resolve the problem. If we are unable to solve the issue remotely we can arrive on-site (for customers in our coverage area) and stay until the problem is fully resolved.

Our technicians are highly trained and certified, typically in multiple technologies, and they are especially talented at working with people who would rather remain non-technical.